Who we are

We are Goldcross HSEQ a provider of Health & Safety Training across the United Kingdom. Our website address is: https://goldcross-training.co.uk.

We are committed to ensuring that your privacy is protected and if we request that you provide certain information by which you can be identified whilst using this website, you can be assured that it will only be used in accordance with this privacy statement.


Should you make a booking via our website we will collect sufficient information from you to facilitate the booking and meet the requirements of our accreditors.  We do not collect or hold any financial information from you, this data is handled directly by our payment facilitator WorldPay who’s privacy policy is available to view here: https://online.worldpay.com/terms/privacy

The type of information we may collect will be determined by the course/training you wish to undertake but it may include:

  • Name and Job Title
  • Contact information such; email address, telephone, residential address, company name & address and invoice address
  • Details of previous training undertaken.

Where necessary this information will be shared with the appropriate accrediting bodies in relation to any course/training you may have booked.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We use Google Analytics to determine traffic to and from our website to identify which pages are being utilised and make improvements to design and functionality as necessary.  Google collects and stores data on their own servers and they may communicate data to third parties in case of legal obligation or when these third parties deal with the data on their behalf. Goldcross does not control how they manage this data and you should familiarise yourself with their specific privacy/cookie policies here:- www.google.com/intl/en/policies/privacy/

Modern browsers provide you a level of control over cookies and you can find out how to implement these controls via your browser by visiting: www.aboutcookies.org/how-to-control-cookies/

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Specific data is shared, as necessary, with the relevant accrediting body to facilitate any course/training booked through this website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Changes to this Policy

This policy is updated as necessary and your continued use of this site after the published date given below indicates your acceptance of the policy.

The policy was last updated on:  01st August 2023